FRAMES - LIFETIME

        Most companies offer a 5 year warranty on the frames.  The companies that offer higher quality frames offer a 10 year warranty.  However, we offer a lifetime warranty on our frames because we’re confident that you’re being offered the highest quality frame in the industry. Our warranty are covered against manufactured defects only.  Warranty void if used for commercial, overexertion, improperly installed.

 SPRINGS - LIFETIME

       We also offer a lifetime manufacture warranty on our trampoline springs.  While most companies use lower quality springs, their springs can get worn-out quickly.  We only use the best and highest quality springs for our trampolines.  Spring warranty is for breakage only.  Stretching isn't covered as the manufacturer hasn't any control of how much weight has been on the trampoline.

JUMPING BED / FRAME PAD – 6 YRS

        Typical guarantees on the jumping bed and frame pad are 2-3 years.  We offer a 6 year manufacture defective warranty on our jumping bed and frame pad.  Because we’ve been supplying trampolines for such a long time, we know the longevity of our jumping beds and frame pads, that’s why we’re confident in the quality and durability of our products.

 TRAMPOLINE NET ENCLOSURE - 2 YRS

                        While most company offers a 90 day warranty on the net, we offer  2 year warranty against manufacture defects.

IJUMPUSA warranty its product against  manufacture defects only and not against normal wear and tear.  All components of IJUMPUSA trampolines are warranted separately to ensure you get the best value from your purchase.  Our warranty does not cover damages or failure caused by abuse, misuse, commerical  and abnormal usage. During the warranty period, IJUMPUSA will repair or replace at our sole option, free of charge, any defective parts. All shipping charges to and from the dealer are the responsibility of the purchaser.  Please email any warranty issues to IJUMPUSA at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . 

Reference the following information on th email:

Source of purchase:  (website address? / store location? / third party company?)

Invoice / purchase order #

Name on purchase order

Nature of defect: (explain the type of defective item and how was it defective.  Best to upload pictures of defective unit to better assist you)

Date of purchase

Description of item purchase

Contact information:  Name, phone #, and email so our warranty tech can respond back