IJUMPUSA offers free shipping on all of its products.  At the discretion of IJUMPUSA, we may change shipping company due to delivery date availability and on rush order.  However, majority of our shipments will be shipped via UPS or FEDEX.

Deliveries are made 3-6 working days from the time payment is confirmed (unless ordered on a pre-order which is subject to delay as shown on website). We do not deliver on Saturdays, Sundays or public holidays.  Shipping company will contact you a day ahead prior to deliver to ensure that someone is present for dropoff.

Any orders received on Saturdays, Sundays or public holidays and orders received after 12pm p.s.t on weekdays, will be processed the next working day.

Next day deliveries are available for an added cost.  Please call or email us for further information based upon location.   If you order before 12.00pm then we will deliver your trampoline the next day between 8.30am and 5.30pm otherwise it will be moved forward to the next working day. Orders received on Friday will be delivered on Monday on a next day delivery service excluding Bank Holidays.

The couriers are contracted to deliver your trampoline to curbside. However it is at the driver’s discretion if he is willing to help to move the trampoline further. Please note that any redelivery charges will be handed on to you if you are not available when you have booked the trampoline in for delivery. The goods must be signed for, as they are large value items.

While we agree to use all reasonable endeavours to ensure that delivery is made around the delivery time advertised, you will acknowledge that actual delivery is contracted via third party suppliers and carriers and is therefore beyond our control.
Please ensure all personal details are correct at time of order as this may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the delivery address and your daytime contact telephone number, mobile number and e-mail address so we can contact you in the event of a delivery problem.

It is the recipient’s responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Shortages must be noted on the consignment note where possible. You should notify us of the shortages within 7 days of delivery to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please ensure you read all our terms and conditions